Most dental offices lose 60% of new patient calls to poor phone handling. Our proven 3-step call framework helps your front desk convert inquiries into booked appointments — starting today.
You're spending thousands on ads, SEO, and marketing — but losing patients the moment they call. Here's where the leak happens:
Most receptionists answer with "How can I help you?" — immediately putting them on defense and losing control of the conversation.
When callers only ask about price, untrained staff give numbers without building value — sending patients straight to competitors.
Calls end with "let me know if you have questions" instead of a confident ask for the appointment. Patients hang up and never return.
This isn't a marketing problem — it's a front-desk conversion problem. The math is simple, but the impact is massive.
Same ads. Same dentists. Same location. The only difference? Better calls.
A simple, non-pushy system your receptionist can follow word-for-word — starting with their very next call.
"Just so I can help you best — what made you call today?"
"Got it. If we can do X for you, would you want the soonest opening or a specific day?"
"Perfect — let's lock that in. Does Friday at 2pm work for you?"
A one-page reference your receptionist keeps by the phone. Follow word-for-word on every new patient call.
The exact questions that naturally lead to booking — without sounding salesy or pushy.
A self-assessment tool so your team can grade their own calls and improve daily without supervision.
Actual call scripts and scenarios from high-converting practices — not generic sales theory.
We standardized the first 60-90 seconds of every call. Trained our front desk to follow the new flow. The result? Over $1M in additional production in 18 months.
My receptionist used to freeze when patients asked about pricing. Now she guides every call naturally to a booking. We've seen a 40% increase in new patient appointments.
We've had three receptionists in two years. This framework is the only training that stuck. Even brand new hires sound like pros within a week.
| Generic Sales Training | Our Framework | |
|---|---|---|
| Setup Time | Days/Weeks | Minutes |
| Designed For | Salespeople | Front Desk |
| Feels Pushy? | Often | Never |
| Daily Reinforcement | ❌ | ✓ |
| Real Dental Examples | ❌ | ✓ |
Your receptionist can start using the framework on their very next call. The one-page guide is designed to be used immediately — no lengthy training sessions required.
Not at all. The framework is built on asking helpful questions and making natural recommendations — the same way a doctor would. Patients feel guided, not sold.
The kit works for your entire team. Print the call guide for each desk, and use the scorecard for consistent training across all staff members.
This is perfect for them. The word-for-word scripts give shy or new staff exactly what to say — building their confidence with every call.
Most practices notice clearer, more confident calls within the first few days. Booking improvements typically show within 2-4 weeks of consistent use.
You're protected by our 30-day money-back guarantee. If you don't see improvement in your calls and bookings, email us for a full refund. No questions asked.
You can keep paying for leads... or you can convert the calls you're already getting.
If you don't see better bookings within 30 days, get a full refund. No questions asked.